Privacy Policy for Current Techniques

1. Introduction Welcome to Current Techniques (accessible at current-tech.co.za). We respect your privacy and are committed to protecting your personal and business information. This policy explains how we collect, use, and safeguard your data when you purchase equipment from us or use our repair and calibration services, in compliance with South Africa’s Protection of Personal Information Act (POPIA).

2. The Information We Collect To provide you with accurate quotes, sales, and technical services, we collect the necessary details to fulfill your requests:

  • Contact Details: Your first and last name, company name (if applicable), email address, and phone number.

  • Service & Delivery Details: Your physical address for the delivery of purchased goods or the return of calibrated/repaired equipment.

  • Transaction Information: Details regarding the specific equipment you purchased, or the make, model, and serial numbers of the instruments you submitted for calibration and repair.

3. How We Use Your Information We use your data strictly to operate our business and provide our services to you. This includes:

  • Generating accurate quotes and processing secure payments.

  • Maintaining service and calibration records for your specific instruments.

  • Coordinating with couriers to ensure your sensitive test equipment is safely delivered or returned to your facility.

  • Communicating with you regarding the status of a repair, calibration delays, or warranty claims on second-hand equipment.

4. How We Protect Your Data We take the security of your information and your equipment’s service history very seriously:

  • Secure Records: Your contact details and equipment calibration histories are stored securely and are only accessible to authorized technical and administrative staff.

  • Payment Security: We do not store your credit card or banking details. All online payments are processed through secure, accredited third-party payment gateways.

5. Sharing Your Information We will never sell, rent, or trade your personal or business information. We only share necessary data with trusted third parties who directly assist in our operations:

  • Logistics Partners: We share your name, phone number, and physical address with our courier partners so they can transport your equipment safely.

  • Payment Processors: To securely handle your financial transactions.

6. Cookies Our website uses basic cookies to ensure the online store functions properly, such as remembering items in your cart. We do not use invasive tracking cookies to monitor your browsing behaviour across the internet.

7. Your Privacy Rights Under South African law, you have the right to:

  • Request a copy of the personal or business information we hold about you.

  • Ask us to update or correct any inaccurate details.

  • Request the deletion of your data (provided it does not conflict with our legal requirement to maintain calibration or invoicing records).

  • Object to the processing of your personal information.

8. Contact Us If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Information Officer at:

  • Email: [info@current-tech.co.za]

  • Phone: [+27-12-012-5133]

  • Physical Address: [638 Borzoi St, Garsfontein, Pretoria, 0042]